Shipping methods

Dutch Mushrooms offers reliable shipping terms. Please check our website from time to time for the latest shipping methods and possible changes. If you have any questions regarding our shipping methods? Don’t hesitate to contact us. We are happy to help you.

  • PostNL

Parcels

All packages sent by Dutch Mushrooms are insured against theft and damage. If a package does not arrive, we will start an investigation with the used postal service.

Delivery times

All the products on Dutch Mushrooms are usually in stock so we can assure you of a quick delivery. When we have processed your order you will receive an email with information regarding your package and delivery time. Your order will be shipped from the Netherlands once the payment has been received. Deliveries within the Netherlands will normally be dispatched and delivered within 2 business days after the entry of your payment. For all other countries within the European Union delivery can take up to 6 business days.

Shipping fees

Shipping costs vary depending on the contents and shipping destination. The exact amount will be displayed at the checkout page of your order.

Returns

All sales are final. However, orders can be refunded prior to fulfillment and shipping. Once the order has been dispatched no refunds will be issued.

Other

If you receive an order that is damaged or not up to standard, we would like to hear about it and receive a message from you stating the fault and the reason for why you want to return the item.